Delivery Information

Shipping and Collection

Please order carefully.

Products are either posted out - we charge £4.99 including VAT at checkout for each basket requiring delivery,

Collection after payment without postage paid is only from 1 Designer House, Sandford Lane Industrial Estate, Wareham, Dorset.  BH20 4DY +44(0)1202 916411 email

We will text when your items are ready for collection, or email if no mobile number is made available. 

Uncollected goods will be returned to the store after 7 days and you will be refunded. Goods may be held for you to collect after 7 days with prior arrangement only.  Call 01202 916411, or email to organise.

Items ordered in error without postage paid can only be posted out if you request and pay an invoice for £5.19 (including VAT) to cover postage and the additional merchant fee.

For items ordered on the website and checked out with postage in that one transaction, we will provide delivery with a reputable courier or postal service for the charge of £4.99 including VAT and will provide delivery details. Delivery in the UK is usually within 3 working days of order. Delivery elsewhere requires a quote and invoice and is usually within 7 working days, subject to customs clearance.  Customers outside of the UK must pay the import duty and tax for any purchases or replacements, or their item may not clear customs. Customers who do not pay import duties or taxes may find that their item is returned to us, at our expense, or disposed of by customs or courier company. In either case, no refund will be issued.

Customers may visit the shop for purchases.