Terms & Conditions

SAFETY WARNING AND DISCLAIMERS

Skatenotbored sell skateboards to the adult market, our skateboards are sports equipment, not toys.

SKATEBOARDING IS DANGEROUS.

Research your body size, foot size, body weight and riding style to ensure you choose a board or accessories suitable for you and your set up.

Only use your board for its intended use.

Always check you board for damaged or loose components before riding. 

Do not ride a board if you are experiencing wheel-bite.

Wear a helmet and protective pads.

Ride within your ability.

Skatenotbored and their owner company accept no liability for injury caused during use of products.

 For safety tips visit :

http://www.skateboardsafety.org


Terms and Conditions for price, payment, collection, shipping, setting up and use of equipment, returns and gift vouchers

Ordering and Price

Orders are usually placed on this website, with payment completed at checkout. We may also accept orders by email - we can issue an electronic invoice - this may be helpful for customers who wish to pay by BACS transfer or Paypal.  Goods are only shipped after cleared payment. We do not offer credit terms.  

Checkout will add 20% VAT for UK and Northern Ireland customers. Europe and the rest of the world will have no taxes added at checkout.  Customers outside of the UK must pay the import duty and tax for any purchases or replacements, or their item may not clear customs. Customers who do not pay import duties or taxes may find that their item is returned to us, at our expense, or disposed of by customs or courier company. In either case, no refund will be issued.

Shipping and Collection

Collection after payment can be arranged from 1 Designer House, Sandford Lane Industrial Estate, Wareham, Dorset.  BH20 4DY +44(0)1202 916411 email skatenotbored@gmx.com.

Shipping is charged at checkout. We will select a reputable courier and provide tracking details. Delivery in the UK is usually within 3 working days of order. Delivery elsewhere is usually within 7 working days, subject to customs clearance.  Customers outside of the UK must pay the import duty and tax for any purchases or replacements, or their item may not clear customs. Customers who do not pay import duties or taxes may find that their item is returned to us, at our expense, or disposed of by customs or courier company. In either case, no refund will be issued.

Checking and Setting up your board

Before riding, take the time to learn how the components of a skateboard should be set up and checked.

Always check for correctly fastened components and damage.

Do not ride a board with loose, broken or cracked components.

Make sure your griptape is secure.

Make sure your board is suitable for your size and weight. Set up your board to suit your weight and ensure there is no wheel-bite. Wheel-bite is when the wheels rub against the deck when leaning - it can stop your board and cause you to fall. Wheel-bite can happen if your trucks are too loose. You might choose to fit harder bushings. You might want to fit riser pads. If riser pads are added, make sure your bolts are long enough to fit correctly.

Wheels and bearings

You have two bearings per wheel, larger wheels may have a spacer between the bearings. Washers known as speed rings are fitted on the outside edges of your bearings, two per wheel. One is near the truck, one is near the wheel nut.

Bearings can be gently removed from a wheel using a bearing press tool. Do not hit the bearings to remove them – you will damage them.

New bearings will be coated with a thick and sticky factory grease. Learn how to clean your bearings and apply speed cream, and do this whenever needed.

When you refit a wheel, ensure all of the necessary components are present and in good order. Do up the wheel nut to full tightness and then ease of a quarter of a turn at a time only, until your wheel spins fast. Make sure you can see threaded bar protruding at least 3mm through your wheel nut, and that the nylon locking mechanism of your nut is stopping the nuts from undoing during use. Wheel nuts must be replaced if the nylon inside is wearing out.

Squeaking when riding or turning

This is perfectly normal. The squeaking usually comes from the pivot cup in your trucks. It is the insert in between the hangar and the baseplate. Quick fixes for the squeak can be; cleaning the pivot cup, or inserting a small amount of paraffin wax shavings, or soap into the pivot cup – this reduces the friction and can stop the squeak.

The 14 day Inspection period


If during the Inspection Period (within 14 days of receipt of the Goods), the Goods are found to be defective, you must inform us within the Inspection Period of such defect. We will arrange for collection of such Goods or ask you to return the Goods to us at our cost and once we have checked that the Goods are faulty, we will in consultation with you: Replace the Goods; or Repair the Goods; or Provide you with a full refund for those defective Goods.

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 if you purchase Goods from us via our catalogue or on the Site and you are a UK/EU consumer, you are able to cancel your order with us for any reason or no reason at all within fourteen (14) days following receipt of your Goods by providing us with notice. Your rights of cancellation are in addition to your other rights of cancellation set out in these Conditions. Goods should be returned to us as soon as reasonably practicable but in no event later than fourteen (14) days after your notification to us that you wish to cancel your order.

Defects

If your item is defective, we will do our best to get you back on your wheels! If you believe something is defective with your product, but you are not entirely sure what the issue is, contact us so we can run you through a few steps to help solve your problem. At times, issues are small and fixable with a few quick adjustments.

If all four wheels do not touch the ground on your new board you will first need to check your truck tightness, and check for uneven or damaged bushings. This is a common problem. Rarely, a deck may be warped, in which case it will need returning in unused condition.

Returns and refunds in the case of Shortages, damage and order errors

If there are shortages or damages to the Goods you receive which have occurred whilst in transit, or there is any other error with your order (such as you have received the wrong product), you must notify us within 14 days of receipt of your delivery (the "Inspection Period"), giving us full details of any such shortages, damages or errors with the Goods or your order. You must promptly return any damaged Goods or Goods received in error to us together with all packaging. We will reimburse you for the postage costs incurred in returning such Goods. This is best done by contacting us for a shipping label. Where we accept that there has been damage in transit, a shortage or an error in the Goods dispatched, we shall make up any shortfall, error or damage to your order free of charge as soon as reasonably possible, or organise a refund.  After the Inspection Period has expired, you will be deemed to have accepted the Goods and any attempt to return the Goods after this time pursuant to this clause will be rejected by us.

Returns

The following situations are not accepted for return:

Breakage due to

Wear

Improper installation of accessories

Improper foot positioning when landing high impact tricks

Intentional breakage

We allow our customers to start a return within 14 days, and complete a return within a further 14 days, of the product receipt for a refund or an exchange for defective items, or as part of your cooling-off period if you change your mind. Customers are asked to check for defects before using items and must not use the product if returning it. Items cannot be returned in a used condition, and must arrive undamaged. Once a skateboard has been assembled, its parts cannot be returned or exchanged. To initiate a return please contact us. All products being returned need to be in a new and unused condition. No refund will be issued if a product is returned without authorisation. Your refund will include outward delivery charges, but not import duty or taxes.

Customers are responsible for all return shipping charges and insurances associated with returning their item. If we accept a return and we are replacing a faulty item for you, we will pay the shipping for the replacement item.  Customers outside of the UK must pay the import duty and tax for any replacements, or their item may not clear customs. Customers who do not pay import duties or taxes may find that their item is returned to us, at our expense, or disposed of by customs or courier company. In either case, no refund will be issued.

The following situations are not accepted for return:

Breakage due to

Wear

Improper installation of accessories

Improper foot positioning when landing high impact tricks

Intentional breakage

How to return goods

Contact us or initiate a return request on the website. For changes of mind and cancellations, you are liable for the cost of the return postage and postage insurance. Goods should be returned unused, undamaged and in their original packaging.

For defects, shortages or good damaged in transit, please contact us with photographs of the issues on your unused product within 14 days of receipt. If we are satisfied that shortage, transit damage or defect apply – we will pay for the return and supply shipping labels for you.  

In all cases where the Goods are returned, they must be returned in their original packaging and you must quote the delivery note number. Please include a copy of the delivery note and a note describing the problem in with the returned Goods.
  

Where to Return Goods

All Goods should be returned to EasyDAQ (GreenHalse Electronics Ltd.), 1 Designer House, Sandford Lane, Wareham, Dorset BH20 4DY, UK. The contact telephone number is (+44)01202916411 Email : skatenotbored@gmx.com

Refunds for change of mind or cancellation

Any Goods that are returned through cancellation or change of mind, may be subject to a 20% handling charge with a minimum charge of £2.00. A deduction will be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary. The extent to which you can handle the goods is the same as it would be if you were assessing them in a shop. We will refund the amount you paid for the item less any of the above deductions within fourteen (14) days of us receiving the Goods or you providing proof of the return of the Goods to us.

If you purchase Goods from us acting in the course of business the above rights of cancellation do not apply to you. In this event and subject to your other rights of cancellation set out in these Conditions, cancellation of your order or the return of any Goods (which are not subject to Clauses 7.1 and 7.2 above) may only be accepted after prior agreement with us. On no account can cancellation be accepted for items ordered specially by us on your behalf.

Gift Vouchers

Gift vouchers will not expire. Refunds for unwanted gift vouchers can be issued to the original purchaser only. Gift voucher use will be documented on the paid invoice and as for usual forms of payment we will keep an accounting record of gift voucher use. Gift vouchers can only be refunded, or used to purchase on this site; they may not be not be exchanged for money or equivalent. If you want to use part of a gift voucher, contact us for assistance.